All Systems Operational

About This Site

This page provides real-time status of MacStadium's Core networks as well a maintenance notifications and incident logs. Please subscribe to receive notifications of scheduled maintenance events or real-time outages that may affect your service.

Atlanta Core 1   Operational
Atlanta Core 2   Operational
Dublin Core 1   Operational
Dublin Core 2   Operational
Las Vegas Core 1   Operational
Las Vegas Core 2   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance : Dublin Redundant System Replacement Sep 21, 23:00 - Sep 22, 01:00 UTC
Reason for Maintenance:
We are replacing a backup Cisco Supervisor engine to increase redundancy in our Dublin datacenter. This notification is so customers are aware of the window in case of the extremely rare event that the primary were to fail while the backup is being replaced.



Expected Impact:

No downtime is expected during the maintenance window.





How to Contact Us:

Should you have any issues after the scheduled completion please notify MacStadium support immediately by opening a support ticket, or by phone at 855-288-2260. Please reference the Master Ticket # above.



Please do not hesitate to contact us with any questions,



We appreciate your patience and welcome any feedback.
Posted on Sep 19, 13:38 UTC
Past Incidents
Sep 20, 2017

No incidents reported today.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017
Official Response - Atlanta Data Center for Hurricane Irma
Resolved - After investigating thoroughly, we found that we did NOT suffer any significant outage in Atlanta as a result of the single generator going offline.

We did identify a couple customer specific isolated PDU's which did fail due to power surge related to the fail-over. At this time, all incidents are identified and addressed.

We are leaving this incident open until the diesel fuel levels at the datacenter are restored to full standby levels upon fuel contractor topping off diesel tanks completely. Please note that our data center is now fully on city power and no longer on generator power.

Services are normal status.
Sep 12, 01:52 UTC
Update - We have just received notification from our Atlanta datacenter operator that at least 1 of 3 generators has gone offline after running on diesel fuel for 6+ hours since power was lost in the area due to the Hurricane. Engineering is investigating what is offline and online - we will update incident once more clarity is available.
Sep 11, 23:37 UTC
Monitoring - As of September 8th, 2017, the National Weather Service is predicting a strong hurricane will make landfall Sunday, September 10th in Southern Florida and is on a trajectory towards Atlanta by late Monday, September 11th. It is predicted that the storm could bring strong winds and heavy rain to the Atlanta area starting on Monday, September 11th. Our data center in Atlanta is physically elevated and not subject to any local flood risks. MacStadium is equipped with multiple backup generators in the unlikely event of a short-term municipal power failure. Our staff will be both onsite and remote to support any service tickets or requests. While we don't anticipate any impact to our normal response times, please refer to this status page for updates. Our agents in both Las Vegas and Europe have global access to our ticketing system to respond to customer requests, as needed. Additionally, MacStadium offers customers the ability to sign up for hosts in our other data center locations (i.e., Las Vegas, NV and Dublin, Ireland) to mitigate any potential local outages and enhance business continuity. We will continue to monitor the situation closely and will make further announcements, if necessary.
Sep 8, 16:50 UTC
Errors Messages Reported
Resolved - This incident has been resolved.
Sep 12, 01:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 01:50 UTC
Update - After investigating thoroughly, we found that we did NOT suffer any significant outage in Atlanta as a result of the single generator going offline.

We did identify a couple customer specific isolated PDU's which did fail due to power surge related to the fail-over. At this time, all incidents are identified and addressed.

We are leaving this incident open until the diesel fuel levels at the datacenter are restored to full standby levels upon fuel contractor topping off diesel tanks completely.

Services are normal status.
Sep 12, 01:50 UTC
Investigating - We are currently experiencing multiple error messages via our monitoring systems at our Atlanta data center. Our Engineering team is engaged and investigating. We will continue to update you via status.macstadium.com.
Sep 11, 23:36 UTC
Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.

Sep 6, 2017

No incidents reported.

← Incident History Powered by Statuspage