Atlanta Data Center Network Expansion
Scheduled Maintenance Report for MacStadium
Completed
The scheduled maintenance has been completed.
Posted about 2 months ago. May 31, 2019 - 06:00 UTC
Update
Change Notification

Reference ID: 75170
Start time: 2019-05-31 at 03:55 UTC
End time: 2019-05-31 at 06:00 UTC
Facility: Atlanta – DC5 (1100 White Street SW, Atlanta GA 30310, USA)
Impact type: Disruptive

Valued Customer,

The roll back associated with the scheduled maintenance is now complete and we will continue to monitor. All systems are up and operational.

If you have questions, then please contact MacStadium Customer Support at 1-855-288-2260 or via email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted about 2 months ago. May 31, 2019 - 04:53 UTC
Update
Change Notification

Reference ID: 75170
Start time: 2019-05-31 at 03:55 UTC
End time: 2019-05-31 at 06:00 UTC
Facility: Atlanta – DC5 (1100 White Street SW, Atlanta GA 30310, USA)
Impact type: Disruptive

Valued Customer,

Issues have been identified during the scheduled network maintenance and we are rolling back to the configuration prior to the maintenance window.

If you have questions, then please contact MacStadium Customer Support at 1-855-288-2260 or via email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted about 2 months ago. May 31, 2019 - 04:31 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 2 months ago. May 31, 2019 - 03:55 UTC
Update
Change Notification

Reference ID: 75170
Start time: 2019-05-31 at 03:55 UTC
End time: 2019-05-31 at 06:00 UTC
Facility: Atlanta – DC5 (1100 White Street SW, Atlanta GA 30310, USA)
Impact type: Disruptive

Valued Customer,

This is a reminder of the scheduled change window for the Atlanta Network Expansion.

If you have questions, then please contact MacStadium Customer Support at 1-855-288-2260 or via email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted about 2 months ago. May 29, 2019 - 16:31 UTC
Update
To clarify outage expectations...

If the network change completes successfully, there will be less than 3 minutes of downtime. If the maintenance is not completed after 3 minutes of downtime, then we will immediately execute our rollback plan for a maximum possible outage of 5 minutes. While we don’t expect for the outage to be longer than 5 minutes under any circumstance, we will update our status page throughout the maintenance to keep customers appraised of the status.
Posted about 2 months ago. May 23, 2019 - 12:59 UTC
Scheduled
Change Notification

Reference ID: 75170
Start time: 2019-05-31 at 03:55 UTC
End time: 2019-05-31 at 06:00 UTC
Facility: Atlanta – DC5 (1100 White Street SW, Atlanta GA 30310, USA)
Impact type: Disruptive

Valued Customer,

Please be advised that MacStadium will be performing maintenance on its facility. MacStadium personnel will be updating configurations to our core switches as part of a new data center expansion. During this change, customer environments in the Atlanta data center will experience a brief outage (less than 5 minutes) and sub-optimal routing due to routing convergence. MacStadium engineers will be proactively monitoring and perform connectivity validations throughout the maintenance window to minimize any possible complications. This notification is informational only and no action is required on your part.

If you have questions, then please contact MacStadium Customer Support at 1-855-288-2260 or via email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted 2 months ago. May 14, 2019 - 21:14 UTC
This scheduled maintenance affected: Atlanta Core 1 and Atlanta Core 2.