All Systems Operational

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This page provides real-time status of MacStadium's Core networks as well a maintenance notifications and incident logs. Please subscribe to receive notifications of scheduled maintenance events or real-time outages that may affect your service.

Atlanta Data Center Operational
90 days ago
100.0 % uptime
Today
Dublin Data Center Operational
90 days ago
100.0 % uptime
Today
Las Vegas Data Center Operational
90 days ago
100.0 % uptime
Today
Sunnyvale Data Center Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 20, 2022
Completed - The scheduled maintenance has been completed.
May 20, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 02:00 UTC
Scheduled - Reference ID: CHANGE - 149
Message type: Initial Message
Start time: 2022-05-20 at 02:00 UTC (2022-05-19 at 22:00 EDT)
End time: 2022-05-20 at 04:00 UTC (2022-05-20 at 00:00 EDT)
Facility: ATL
Impact type: Disruptive

Valued MacStadium Customers,

On May 20, 2022 from 02:00 UTC to 04:00 UTC, the MacStadium Engineering Team will be conducting required network infrastructure upgrades. A subset of bare-metal Mac mini customers in the Atlanta Data Center will experience a loss of network connection during the upgrade process. The maintenance is rolling, so no server should experience more than 30 minutes of downtime.

Only a portion of Mac mini servers will be affected. Orka and VMware with vCenter environments will not be affected.

If you have questions, please contact MacStadium Customer Support by opening a ticket, LiveChat, 1-877-250-3497, or via care@macstadium.com. Additionally, visit MacStadium’s Status Page (status.macstadium.com) for updates before, during, and after this change.

May 5, 18:45 UTC
May 19, 2022

No incidents reported.

May 18, 2022
Resolved - The issue has been resolved. We do not expect any further issues, but we will continue to monitor the situation.
May 18, 11:14 UTC
Investigating - MacStadium Engineers have discovered a Network issue that may cause 10% or more packet loss for multiple customers at the Dublin data center. The engineers are currently investigating the issue and working on remediation steps. We will update the message once we have more information.
May 18, 11:06 UTC
May 17, 2022
Resolved - The issue has been resolved. We do not expect any further issues, but we will continue to monitor the situation. We are following up with our external resources to ensure no similar incidents occur in the future.
May 17, 00:32 UTC
Update - External resources continue to work with MacStadium Engineers to help resolve the issues. Still no ETA for total resolution of the issue that is impacting several customers.
May 16, 21:31 UTC
Update - MacStadium Engineers have engaged external resources to help identify the issue.
May 16, 18:32 UTC
Investigating - MacStadium Engineers have discovered a Network issue that may cause 10% or more packet loss for multiple customers at the Dublin data center. The engineers are currently investigating the issue and working on remediation steps. We will update the message once we have more information.
May 16, 15:23 UTC
May 16, 2022
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.