All Systems Operational

About This Site

This page provides real-time status of MacStadium's Core networks as well a maintenance notifications and incident logs. Please subscribe to receive notifications of scheduled maintenance events or real-time outages that may affect your service.

Atlanta Core 1 Operational
90 days ago
100.0 % uptime
Today
Atlanta Core 2 Operational
90 days ago
100.0 % uptime
Today
Dublin Core 1 Operational
90 days ago
100.0 % uptime
Today
Dublin Core 2 Operational
90 days ago
100.0 % uptime
Today
Frankfurt Core 1 Operational
90 days ago
100.0 % uptime
Today
Frankfurt Core 2 Operational
90 days ago
100.0 % uptime
Today
Las Vegas Core 1 Operational
90 days ago
100.0 % uptime
Today
Las Vegas Core 2 Operational
90 days ago
100.0 % uptime
Today
Sunnyvale Core 1 Operational
90 days ago
100.0 % uptime
Today
Sunnyvale Core 2 Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Jira Service Desk Service Desk Portal Operational
Opsgenie Alert Flow Operational
Opsgenie Mobile Notification Delivery Operational
Opsgenie Voice Notification Delivery Operational
Opsgenie SMS Notification Delivery Operational
Opsgenie Email Notification Delivery Operational
Zoom Zoom Meetings Operational
Zoom Zoom Phone Operational
Las Vegas vCenters Operational
Jira Software Administration Operational
Jira Software Authentication and User Management Operational
Jira Software Create and edit Operational
Jira Software Notifications Operational
Jira Service Desk Authentication and User Management Operational
Jira Service Desk Purchasing & Licensing Operational
Jira Service Desk Service Desk Web Operational
Atlanta Mac Mini Backbone Switches Operational
Las Vegas Mac Mini Access Switches Operational
Las Vegas Access Switches Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Change Freeze Notification Nov 23, 00:00 - Nov 30, 00:00 UTC
Start Date: Monday, Nov 23rd, 2020 at 00:01 ET
End Date: Monday, Nov 30th, 2020 at 00:01 ET

Good Afternoon MacStadium Customer,

In recognition of the upcoming United States Thanks Giving holiday, MacStadium will observe a change freeze period starting Monday, Nov 23rd, 2020 at 00:01 ET and ending on Monday, Nov 30th, 2020 at 00:01 ET. There will be no scheduled code releases or maintenance activity during this period except for break-fix or emergencies for our US Data Centers.
Posted on Nov 16, 17:26 UTC
Switch Upgrades - LAS1 Dec 16, 06:00-10:00 UTC
Change Notification

Reference ID: CHANGE-79
Message type: Initial Message
Start time: 2020-12-16 at 06:00 UTC
End time: 2020-12-16 at 10:00 UTC
Facility: LAS1
Impact type: Disruptive

Valued MacStadium Customer,

We are providing notification of an upcoming Network Maintenance Window on December 16, 2020 from 06:00-10:00 UTC. We will be making necessary network infrastructure updates on certain switches in the Las Vegas (LAS1) data center to ensure the best service and performance.

This effort will impact a portion of customers, but not all. You may experience up to 60 minutes of inability to connect to your servers during the maintenance window.

If you have questions, please contact MacStadium Customer Support by opening a ticket through the Customer Portal, LiveChat, calling 1-877-250-3497, or email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted on Dec 3, 00:01 UTC
Switch Upgrades - LAS1 Dec 16, 10:00-11:00 UTC
Change Notification

Reference ID: CHANGE-80
Message type: Initial Message
Start time: 2020-12-16 at 10:00 UTC
End time: 2020-12-16 at 11:00 UTC
Facility: LAS1
Impact type: Disruptive

Valued MacStadium Customer,

We are providing notification of an upcoming Network Maintenance Window on December 16, 2020 from 10:00-11:00 UTC. We will be making necessary network infrastructure updates on certain switches in the Las Vegas (LAS1) data center to ensure the best service and performance.

This effort will impact a portion of customers, but not all. The impact is limited to a portion of customers who are not subscribed to a firewall with MacStadium. You may experience up to 60 minutes of inability to connect to your servers during the maintenance window.

If you have questions, please contact MacStadium Customer Support by opening a ticket through the Customer Portal, LiveChat, calling 1-877-250-3497, or email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted on Dec 3, 00:02 UTC
Past Incidents
Dec 4, 2020

No incidents reported today.

Dec 3, 2020

No incidents reported.

Dec 2, 2020

No incidents reported.

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Completed - The scheduled maintenance has been completed.
Nov 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:00 UTC
Scheduled - Change Notification

Reference ID: CHANGE-78
Message type: Initial Message
Start time: 2020-11-20 at 07:00 UTC
End time: 2020-11-20 at 12:00 UTC
Facility: LAS1
Impact type: Disruptive

Valued Customer,

MacStadium is making necessary network infrastructure upgrades to ensure the best service and performance for its Gen3 Mac mini customers. This effort is focused on all Gen3 Mac minis (2012/2014 models) in the Las Vegas (LAS1) data center. Customers will experience approximately 15-30 minutes of inability to connect to their server(s).

However, the maintenance is occurring over the course of three days, and only one third of Gen3 Mac minis will be affected each day. Each Mac mini will temporarily lose connection on only one of the three nights (not all three nights). This announcement is for the last one-third of Gen3 Mac minis.

If you have questions, then please contact MacStadium Customer Support by opening a support ticket, at 1-877-250-3497, or via email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Nov 3, 18:29 UTC