All Systems Operational

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This page provides real-time status of MacStadium's Core networks as well a maintenance notifications and incident logs. Please subscribe to receive notifications of scheduled maintenance events or real-time outages that may affect your service.

Atlanta Core 1 Operational
90 days ago
99.95 % uptime
Today
Atlanta Core 2 Operational
90 days ago
99.95 % uptime
Today
Dublin Core 1 Operational
90 days ago
100.0 % uptime
Today
Dublin Core 2 Operational
90 days ago
100.0 % uptime
Today
Las Vegas Core 1 Operational
90 days ago
99.99 % uptime
Today
Las Vegas Core 2 Operational
90 days ago
100.0 % uptime
Today
Frankfurt Core 1 Operational
90 days ago
100.0 % uptime
Today
Sunnyvale Core 1 Operational
90 days ago
100.0 % uptime
Today
Sunnyvale Core 2 Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Jira Service Desk Service Desk Portal Operational
Opsgenie Alert Flow Operational
Opsgenie Mobile Notification Delivery Operational
Opsgenie Voice Notification Delivery Operational
Opsgenie SMS Notification Delivery Operational
Opsgenie Email Notification Delivery Operational
Zoom Zoom Meetings Operational
Zoom Zoom Phone Operational
Zoom Telephone Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Change Notification

Reference ID: 94624
Message type: Initial Message
Start time: 2020-04-10 at 04:00 UTC
End time: 2020-04-10 at 07:00 UTC
Facility: LAS1
Impact type: Disruptive

Valued Customer,

This maintenance is to upgrade a subset of our Las Vegas data center switches. This effort is focused on our Gen3 Mac mini racks only. As such, only Gen3 Mac mini customers' systems will be affected. You can expect up to 5 minutes of outage time per mini during this maintenance.

If you have questions, then please contact MacStadium Customer Support at 1-877-250-3497 or via email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted on Apr 1, 15:26 UTC
Past Incidents
Apr 3, 2020

No incidents reported today.

Apr 2, 2020

No incidents reported.

Apr 1, 2020
Postmortem - Read details
Apr 2, 13:48 UTC
Resolved - This incident has been resolved.
Apr 1, 05:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 05:21 UTC
Update - We are continuing to work on a fix for this issue.
Apr 1, 05:19 UTC
Identified - Our onsite Engineers have identified the issue and service is now restored. We will be closely monitoring the environment to ensure all services are fully functioning.
Apr 1, 05:02 UTC
Investigating - We are currently investigating an issue where a subset of VMware cloud customers are experiencing failures when attempting to access their vCenter for management purposes. All VMs appear to be running and general production is unaffected.
Apr 1, 04:10 UTC
Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020
Postmortem - Read details
Mar 23, 13:17 UTC
Resolved - We continued monitoring overnight and did not observe any issues. This incident has been resolved. Thank you again for your patience and understanding.
Mar 20, 11:57 UTC
Monitoring - As of approximately 19:50 UTC a fix was implemented and we are monitoring the results. Again, we apologize for the inconvenience and are working to identify the root cause of our Atlanta border leaf systems failure.
Mar 19, 20:52 UTC
Identified - Our Engineers have identified the problem and are now working to resolve the incident. Initial reports point to one of our border leafs failing. More details to be provided shortly.
Mar 19, 19:50 UTC
Investigating - We are currently experiencing a network outage affecting our Atlanta data center. Engineers are working to identify the cause and remediate as soon as possible. The outage is not affecting any other services (e.g., servers, etc.). We apologize for the inconvenience and will post an ETA as soon as possible.
Mar 19, 19:30 UTC