Emergency Change Notification
This planned maintenance has been upgraded to EMERGENCY MAINTENANCE status and has been rescheduled for December 13, 00:00-01:00 UTC. This action has been taken at the advice of our Cisco partners to ensure continuity of highest quality service.
Reference ID: CHANGE-80
Message type: Updated Message
Start time: 2020-12-13 at 00:00 UTC
End time: 2020-12-13 at 01:00 UTC
Impact type: Disruptive
Valued MacStadium Customer,
We are providing notification of an upcoming Network Maintenance Window on December 13, 2020 from 00:00-01:00 UTC. We will be making necessary network infrastructure updates on certain switches in the Las Vegas (LAS1) data center to ensure the best service and performance.
This effort will impact a portion of customers, but not all. The impact is limited to a portion of customers who are not subscribed to a firewall with MacStadium. You may experience up to 60 minutes of inability to connect to your servers during the maintenance window.
If you have questions, please contact MacStadium Customer Support by opening a ticket through the Customer Portal, LiveChat, calling 1-877-250-3497, or email at email@example.com
. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/
) for updates before, during, and after this change.