[DUBLIN] Network Latency for Multiple Customers

Incident Report for MacStadium

Resolved

The issue has been resolved. We do not expect any further issues, but we will continue to monitor the situation. We are following up with our external resources to ensure no similar incidents occur in the future.
Posted May 17, 2022 - 00:32 UTC

Update

External resources continue to work with MacStadium Engineers to help resolve the issues. Still no ETA for total resolution of the issue that is impacting several customers.
Posted May 16, 2022 - 21:31 UTC

Update

MacStadium Engineers have engaged external resources to help identify the issue.
Posted May 16, 2022 - 18:32 UTC

Investigating

MacStadium Engineers have discovered a Network issue that may cause 10% or more packet loss for multiple customers at the Dublin data center. The engineers are currently investigating the issue and working on remediation steps. We will update the message once we have more information.
Posted May 16, 2022 - 15:23 UTC
This incident affected: Dublin Data Center.
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