Reference ID: 83043
Message type: Initial Message
Start time: 2019-09-13 at 05:00 UTC
End time: 2019-09-13 at 08:00 UTC UTC
Facility: Sunnyvale SV4
Impact type: Disruptive
Please be advised that MacStadium will be performing maintenance on its Sunnyvale data center facility. MacStadium personnel will be updating configurations to our core switches as part of a new data center expansion. During this change, customer environments will experience a brief outage (less than 10 minutes) and sub-optimal routing due to routing convergence. If the network change completes successfully, there will be less than 3 minutes of downtime. If the maintenance is not completed after 3 minutes of downtime, then we will immediately execute our rollback plan for a maximum possible outage of 10 minutes. While we don’t expect for the outage to be longer than 10 minutes under any circumstance, we will update our status page throughout the maintenance to keep customers appraised of the status. MacStadium engineers will be proactively monitoring and perform connectivity validations throughout the maintenance window to minimize any possible complications. This notification is informational only and no action is required on your part.
If you have questions, then please contact MacStadium Customer Support at 1-877-250-3497 or via email at email@example.com
. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/
) for updates before, during, and after this change.