Reference ID: CHANGE-78
Message type: Initial Message
Start time: 2020-11-19 at 07:00 UTC
End time: 2020-11-19 at 12:00 UTC
Impact type: Disruptive
MacStadium is making necessary network infrastructure upgrades to ensure the best service and performance for its Gen3 Mac mini customers. This effort is focused on all Gen3 Mac minis (2012/2014 models) in the Las Vegas (LAS1) data center. Customers will experience approximately 15-30 minutes of inability to connect to their server(s).
However, the maintenance is occurring over the course of three days, and only one third of Gen3 Mac minis will be affected each day. Each Mac mini will temporarily lose connection on only one of the three nights (not all three nights). This announcement is for the second third of Gen3 Mac minis.
If you have questions, then please contact MacStadium Customer Support by opening a support ticket, at 1-877-250-3497, or via email at firstname.lastname@example.org
. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/
) for updates before, during, and after this change.