Emergency Change - Las Vegas Core Distribution Switches' Line Card Replacements
Scheduled Maintenance Report for MacStadium
Completed
The scheduled maintenance has been completed.
Posted 3 months ago. Jul 06, 2019 - 04:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Jul 06, 2019 - 03:47 UTC
Scheduled
At this time we have completed the emergency change including all QC steps. We will continue to monitor the environment and provide any pertinent updates as necessary.

If you have questions, then please contact MacStadium Customer Support at 1-855-288-2260 or via email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted 3 months ago. Jul 06, 2019 - 03:47 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Jul 06, 2019 - 03:37 UTC
Scheduled
We continue to work on the core distribution switches as per our emergency change plan and have successfully completed multiple milestones. We are now moving into our final QA checks.

If you have questions, then please contact MacStadium Customer Support at 1-855-288-2260 or via email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted 3 months ago. Jul 06, 2019 - 03:36 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Jul 06, 2019 - 03:05 UTC
Scheduled
We continue to work on the core distribution switches as per our emergency change plan. At this time there is no additional information to provide.

If you have questions, then please contact MacStadium Customer Support at 1-855-288-2260 or via email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted 3 months ago. Jul 06, 2019 - 03:05 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Jul 06, 2019 - 02:30 UTC
Scheduled
We continue to work on the core distribution switches as per our emergency change plan. At this time there is no additional information to provide.

If you have questions, then please contact MacStadium Customer Support at 1-855-288-2260 or via email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted 3 months ago. Jul 06, 2019 - 02:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Jul 06, 2019 - 02:16 UTC
Scheduled
We will be undergoing scheduled maintenance during this time.
Posted 3 months ago. Jul 06, 2019 - 02:16 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Jul 06, 2019 - 02:00 UTC
Scheduled
Change Notification

Reference ID: 79482
Message type: Initial Message
Start time: 2019-07-06 at 02:00 UTC
End time: 2019-07-06 at 04:00 UTC
Facility: Las Vegas - DC1
Impact type: Disruptive

Valued Customer,

Our Las Vegas data center core distribution switches are experiencing multiple line card failures resulting in low memory availability and intermittent packet loss. During this maintenance we will be replacing the failing line cards with new line cards. We expect a total outage time of 10 minutes manifesting in multiple brief outages.

If you have questions, then please contact MacStadium Customer Support at 1-855-288-2260 or via email at support@macstadium.com. Additionally, visit MacStadium’s Status Page (http://status.macstadium.com/) for updates before, during, and after this change.
Posted 3 months ago. Jul 05, 2019 - 20:24 UTC
This scheduled maintenance affected: Las Vegas Core 1 and Las Vegas Core 2.